Privacy Policy of ameliehotel.com
This Website collects some Personal Data from its Users.
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Data Controller
CBH S.R.L - Piazza Mameli 14 - 28887 Omegna (VB) - VAT 02798490039
Email address of the Data Controller: contact@ameliehotel.com
Types of Data collected
Among the Personal Data collected by this Website, either independently or through third parties, there are: Cookies; Usage Data; Name; Email.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific information displayed before the collection of the Data itself. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website. Unless otherwise specified, all Data requested by this Website is mandatory.
If the User refuses to provide such Data, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from providing such Data, without affecting the availability of the Service or its operation. Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller. The eventual use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website is aimed at providing the Service requested by the User, as well as the additional purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website.
Methods and Location of Data Processing
Methods of processing
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal staff, system administrators) or external subjects (such as third-party technical service providers, couriers, hosting providers, IT companies, communication agencies) may have access to the Data, who may also be appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.
Location
The Data is processed at the Data Controller's operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller. Personal Data of the User may be transferred to a country other than the one in which the User is located. For further information about the location of the processing, the User can refer to the section related to the details of Personal Data processing.
Retention period
Unless otherwise specified in this document, Personal Data is processed and stored for the time necessary to fulfill the purposes for which it was collected and may be kept for a longer period due to legal obligations or based on the User's consent.
Purposes of Data Processing
The User's Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), detect any fraudulent or malicious activities, as well as for the following purposes: Statistics, Contacting the User, Displaying content from external platforms, Tag management, and Platform and hosting services. For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the "Details of Personal Data Processing" section.
Details of Personal Data Processing
Personal Data is collected for the following purposes and using the following services:
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Contacting the User
Contact Form (this Website)
By filling in the contact form with their Data, the User consents to their use for responding to requests for information, quotes, or any other nature specified in the header of the form. Personal Data processed: Email; Name.
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Tag Management
This type of service is used for the centralized management of tags or scripts used on this Website.
Using these services involves the flow of the User's Data through them and, if necessary, their retention. -
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Usage Data.
Place of processing: Ireland – Privacy Policy.
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Platform and Hosting Services
These services are used to host and run the core components of this Website, enabling it to be delivered from a single platform. These platforms provide the Data Controller with a wide range of tools, such as analytical tools, user registration management, comment and database management, e-commerce, payment processing, etc. Using such tools involves the collection and processing of Personal Data. Some of these services operate through servers located in different geographic locations, making it difficult to determine the exact location where Personal Data is stored.
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Wix (Wix.com, Ltd.)
Wix is a platform provided by Wix.com, Ltd. that allows the Data Controller to develop, operate, and host this Website. Wix is an extremely versatile and customizable tool that allows hosting various types of websites ranging from simple blogs to complex e-commerce platforms.
Personal Data processed: Usage Data; Tracking Tools.
Place of processing: Israel – Privacy Policy.
Statistics
The services in this section allow the Data Controller to monitor and analyze traffic data and track User behavior.
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Google Analytics (Universal Analytics) with anonymized IP
Google Analytics (Universal Analytics) is a web analytics service provided by Google LLC or Google Ireland Limited, depending on how the Data Controller manages the processing of the Data (“Google”). Google uses the Personal Data collected to track and analyze the use of this Website, compile reports, and share them with other Google services.
Google may use Personal Data to contextualize and personalize ads in its advertising network.
This integration of Google Analytics anonymizes the User's IP address. Anonymization works by shortening the IP address within the EU member states or other countries adhering to the EEA agreement. Only in exceptional cases will the IP address be sent to Google's servers and shortened within the United States. -
For an understanding of how Google uses the data, please refer to Google's partner policies.
Personal Data processed: Cookies; Usage Data.
Place of processing: United Statesi – Privacy Policy – Opt Out; Irlanda – Privacy Policy – Opt Out.
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Google Analytics (Universal Analytics) (Google Ireland Limited)
Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected to track and analyze the use of this Website, compile reports, and share them with other Google services.
Google may use the Personal Data to contextualize and personalize ads in its advertising network. -
For an understanding of how Google uses the data, please refer to Google's partner policies.
Personal Data processed: Cookies; Usage Data.
Place of processing: Ireland – Privacy Policy – Opt Out.
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Displaying content from external platforms
This type of service allows you to display content hosted on external platforms directly from the pages of this Website and to interact with it.
This type of service may collect data about web traffic related to the pages where the service is installed, even when users do not interact with it.
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Google Fonts (Google Ireland Limited)
Google Fonts is a service for displaying font styles managed by Google Ireland Limited that allows this Website to integrate such content within its pages.
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Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.
Place of processing: Ireland – Privacy Policy.
Cookie Policy
his Website uses Tracking Tools. To learn more, Users can consult the Cookie Policy.
Additional Information for Users
Legal basis of processing
The Data Controller processes the User's Personal Data if one of the following conditions is met:
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The User has given consent for one or more specific purposes.
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Processing is necessary for the performance of a contract with the User and/or for pre-contractual measures.
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Processing is necessary to fulfill a legal obligation to which the Data Controller is subject.
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Processing is necessary for the performance of a task carried out in the public interest or in the exercise of public powers vested in the Data Controller.
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Processing is necessary for the pursuit of the legitimate interests of the Data Controller or third parties.
It is always possible to request the Data Controller to clarify the concrete legal basis of each processing and, in particular, to specify whether the processing is based on the law, provided by a contract, or necessary for the conclusion of a contract.
Additional Information on Retention Period
Unless otherwise specified in this document, Personal Data is processed and stored for the time required for the purpose for which it was collected and may be retained for a longer period due to legal obligations or based on Users' consent.
Therefore:
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Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the contract has been fully executed.
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Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
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When processing is based on the User's consent, the Data Controller may retain Personal Data for a longer period until such consent is withdrawn. Additionally, the Data Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, once this period expires, the rights of access, deletion, rectification, and data portability can no longer be exercised.
User Rights under the General Data Protection Regulation (GDPR)
Users may exercise certain rights concerning the Data processed by the Data Controller.
Specifically, within the limits of the law, the User has the right to:
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Withdraw consent at any time. The User can revoke consent previously given for the processing of their Personal Data.
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Object to the processing of their Data. The User can object to the processing of their Data when it is carried out on a legal basis other than consent.
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Access their Data. The User has the right to obtain information about the Data processed by the Data Controller, certain aspects of processing, and to receive a copy of the processed Data.
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Verify and request rectification. The User may verify the accuracy of their Data and request updates or corrections.
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Obtain restriction of processing. The User can request the restriction of processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than storage.
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Obtain the deletion or removal of their Personal Data. The User can request the deletion of their Data by the Data Controller.
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Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller.
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File a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.
Users also have the right to obtain information regarding the legal basis for transferring Data abroad, including to any international organization governed by international law or established by two or more countries (e.g., the UN), as well as the security measures adopted by the Data Controller to protect their Data.
Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to such processing for reasons related to their particular situation.
Users are informed that if their Data is processed for direct marketing purposes, they may object to the processing at any time, free of charge and without providing any justification. If Users object to processing for direct marketing purposes, their Personal Data will no longer be processed for such purposes. To determine whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.
How to Exercise Rights
Any User requests to exercise their rights can be addressed to the Data Controller using the contact details provided in this document. Requests are free of charge, and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any rectifications, deletions, or processing restrictions will be communicated by the Data Controller to each recipient, if any, to whom the Personal Data was transmitted unless this proves impossible or involves a disproportionate effort. The Data Controller shall inform the User of these recipients upon request.
Additional Information on Data Processing
Legal Defense
The User’s Personal Data may be used by the Data Controller in legal proceedings or in preparation for potential legal action to defend against misuse of this Website or related Services by the User.
The User acknowledges that the Data Controller may be required to disclose Data upon request by public authorities.
Specific Information
Upon User request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning specific Services or the collection and processing of Personal Data.
System Logs and Maintenance
For operational and maintenance purposes, this Website and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.
Information Not Contained in This Policy
Further details regarding the processing of Personal Data can be requested at any time from the Data Controller using the contact information provided.
Changes to This Privacy Policy
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website, as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details available to the Data Controller. Users are therefore advised to check this page frequently, referring to the date of the last modification indicated at the bottom.
If the changes affect processing activities based on User consent, the Data Controller will seek renewed consent from the User, if required.
Definitions and Legal References
Personal Data (or Data)
Personal Data means any information that, directly or indirectly, even in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.
Usage Data
Usage Data is information collected automatically through this Website (including from third-party applications integrated into this Website), such as: the IP addresses or domain names of the computers used by the User who connects to this Website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (success, error, etc.), the country of origin, the features of the browser and operating system used by the visitor, the various time details per visit (e.g., the time spent on each page), and the details regarding the path followed within the Application, with particular reference to the sequence of pages visited, parameters related to the operating system, and the User’s IT environment.
User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Processor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.
Data Controller (or Controller)
The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.
This Website (or this Application)
The hardware or software tool by which Users' Personal Data is collected and processed.
Service
The Service provided by this Website as described in the relevant terms (if available) on this site/application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union in this document is intended to include all current member states of the European Union and the European Economic Area.
Cookies
Cookies are Tracking Tools consisting of small data portions stored within the User's browser.
Tracking Tool
A Tracking Tool refers to any technology—e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting—that allows the tracking of Users, for example, by collecting or storing information on the User’s device.
Legal References
Unless otherwise stated, this privacy policy applies exclusively to this Website.
Last updated: January 2025